Returns Policy

Exchange & Damaged Items Policy

At ESTILO, your satisfaction is our priority.

Exchanges

If you would like to exchange an item, you may do so within 3 days of receiving your order.

To qualify for an exchange:

The item must be unused, unopened, and in its original condition, including its original packaging.

A delivery fee will apply for all exchange requests.

Refunds are not available.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible.

Simply:

Call our customer service team, or Email clear photos of the item to cs@estilo.ae.

Once your request has been reviewed and approved, we will replace the item free of charge.

Thank you for choosing ESTILO. We appreciate your trust and are committed to providing you with the best shopping experience.